Returns + Exchanges

RETURN POLICY

We are happy to guarantee a full refund within 30 days from original order date for regular priced items within Canada & the US.

Products being returned, must be unused and in original condition with all accessories intact.

EK Lab Supply reserves the right to deny any returns that do not meet our policy criteria.

Please email hello@eklabsupply.com for request a return.

WARRANTY

All of our lab equipment has a 1 to 2 year manufacturer warranty. It will be listed in the item description. If you are unsure of the warranty, please do not hesistate to ask!

LOST/DAMAGED ITEM

Ek Lab Supply is not liable for damages incurred during transit. Goods damaged in transit are the responsibility of the shipping provider (Canada Post or UPS). EK Lab Supply does not assume any responsibility for lost or damaged packages.